Parallax helps businesses streamline the distribution chain, improve customer communication and support by utilizing Internet technologies. We do this be providing B2B portals that provide product information, ordering capabilities, sales tools, customer service tools and communications channels. Improving sales, service and customer satisfaction will streamlining business processes and decreasing costs. Some Solutions:
B2B E-Commerce – Parallax’s E-Commerce tools support Distributions and Wholesale business models (B2B). Allow partners to process orders, check order status, re-order, check their customer’s order trends and much more. Using your B2B portal to market new products and sales initiatives to existing customers and partners.
- Decrease resources required to process orders.
- Increase sales through traditional e-commerce cross-selling and up-selling techniques.
- Provide new avenues for pro-active market to customer – newsletters and emails.
- Provide 24/7 product information and ordering capability to customer.
- Integrate with your back office or partners back office systems.
- Improve customer perception by utilizing technology.
Empower Remote Resources– provide online access to critical business information for sales persons and customer services that are outside the offices walls visiting customers. Your business critical data can securely accessed over the through an Internet Browser, PDA or mobile device.
- Making business critical information available when and where it’s needed.
- Migrate pieces of back office system to internet for remote access; such as inventory, customer information, sales pipeline, open service requests.
- Not limited to web browser; PDA, SMS and mobile strategies also available.
- Take advantage of inexpensive, high speed, reliability of today Internet to communicate and share data.
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